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Are You Listening To Your Customers?

What Your Company Can Learn from the Customer-Driven "Pizza Turnaround"

by: IPFrontline

Cuyahoga Falls, OH (January 2010) — Recently, Domino's Pizza did something practically unheard of in the business world. First, it asked its customers for honest feedback. Second, it actually listened to the painful truth (according to its doc

	How to Invent
	USPTO Miscalculates Patent Term Adjustment by Wolf, Greenfield & Sacks, P.C. - Federal Circuit Affirms Decision
	AIPR Joins Small Business Coalition on Patent Legislation by IPFrontline - The Patent Reform Act of 2009 (S. 515 and H.R. 1260) is still pending before Congress
	Who Owns the Patent? by Wolf, Greenfield & Sacks, P.C. - A few words make difference, US, UK courts rule

	Business Start-up
	From Idea to Nationwide Movement by IPFrontline - IP Advocate amplifies voice of academic inventors in banner first year
	Deck the Halls — Offices and All! by IPFrontline - As the time of year for workplace holiday parties gets underway, Liz Jazwiec says it's a great time to remember the benefits of workplace celebrations — and they shouldn't be happening just one time a year!
	Congress Calls for Co-ordinated Response to Counterfeits by WIPO - More than 500 delegates from nearly 30 countries are attending the three-day meeting (1-3 December) hosted by INTERPOL and the Mexican Institute of Industrial Property

	Prototyping
	Better Drawings Make A Better Patent by Bernadette Marshall - Patent drawings should be considered with the same care as the rest of the patent application
	Design Patents - 'Point Of Novelty' Test Jettisoned by Kenneth L. Cage - Will examination of design patent applications become more stringent as a result of Egyptian Goddess?
	SWINQ Design Finds a Niche - Patent Attorneys Find a Partner by SWINQ Design - Finally, a napkin sketch can make it big

	Marketing
	The Cost of Improper Patent Marking by John Richards, Esq. - Forest Group v. Bon Tool
	10 Steps to Revitalize Your Project Portfolio Management by IPFrontline - Recovery or no recovery, if you don’t choose the right projects and bring them to fruition, your organization will suffer
	Jeopardizing Patent Rights at Conferences/Tradeshows by Todd A. Taylor and Kara K. Fairbairn - Your company's exposure at a conference can also cause serious consequences

Deck the Halls — Offices and All!

Business Execution Blues

The Truth about Global Outsourcing

Consequences of Patent Application Errors

Ten Ways to Cope When Work Gets Overwhelming

Scam Warning for Inventors

Has Your "Idea" Already Been Invented?

Protect It with a Patent

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